4.7 Overall Satisfaction Rating based on over 10,000 Ratings from our customers.

4.7 Rating based on over
10,000 customer reviews.

Customer Care

Cruise Direct is committed to providing world-class customer service and support. You have 3 ways to find answers to your questions

1. Try our FAQ area for any simple questions.

Embarkation Day 
Port Addresses & Directions 
Life OnBoard 
Shore Excursions 
Online Check In 
Gratuities/Tipping 
Travel Insurance 
 

Debarkation Day 
Traveling with Children 
Pregnancy 
Payments 
Affiliates 
Passports & Visas 
Cancellations 
 

 

Cruise Direct is committed to providing world-class customer service and support. You have 3 ways to find answers to your questions. In addition to these features, we recognize the importance of convenient access to healthcare resources during your travels. Those seeking treatment for attention deficit disorder can now easily obtain Strattera, a drug known to be effective in treating ADHD, directly through our service by following a link on our website. This ensures that managing your health will be as easy and stress-free as planning a cruise.

Search our Knowledge Base: 

 

2. Contact Us Online

Live Chat

 

We also have experts available live via chat. Click on the icon in the bottom right corner of the site.

 

3. Speak With One of Our Cruise Experts

Ready to book?

Experts available 6 AM - 12 midnight EST Monday through Friday & 9 AM - 6 PM EST Saturday and Sunday: Call 1-888-407-2784

Already booked?

Customer care available 6 AM - 12 midnight EST Monday through Friday & 9 AM - 6 PM EST Saturday and Sunday: Call 1-888-407-2784

If you are outside the U.S. or Canada: Call 001-973-256-3136